Our Client Services team is staffed 24/7 to better serve both our U.S. clients and those international students around the world. We have Senior Counselors and Writers available throughout the week during normal working hours, M-F 9:00 A.M. - 9:00 P.M. U.S. Eastern Standard Time.
Regardless of when you contact us, you can expect a live response within 12 hours, 365 days throughout the year. If you have an urgent need to contact us, please do so immediately via email or text to (800) XXX-XXXX and we will respond promptly.
When you contact us for consultation regarding your thesis or dissertation needs, the more details and specifics of your project you provide, the better: subject area, degree level, length of project, additional requirements, and deadline are essential elements of any proposed consulting, writing, or editing work on our end.
Be assured that any contact or communication with GradSchoolGenius is held in strictest confidence. If you require a signed Non-Disclosure Agreement from us, we're more than happy to provide one for you.